Data Protection and Privacy Statement
This Privacy Statement is meant for recipients of communications from Daughters of Charity Services regarding our Social Care Survey England 2023.
How did we collect your information?
As an organisation working in the care sector, your workplace’s details are included in publicly available registries maintained by the Care Quality Commission. The registry includes links to the websites of every care organisation in England. We collected your email address from the website for your organisation.
What information are we processing?
We aim to be clear with you when we collect your information and will only use it fairly, lawfully and in a way that you would reasonably expect us to.
In this instance, we maintain an email list that includes your email address. This is held in combination with any details of yours that are publicly available in the CQC registry. Your details may be held if, for instance, you are the registered manager for a care organisation. Otherwise, we only have your email address in combination with the details associated with the company on whose website we found your email.
On what legal basis are we processing your data?
The law requires us to tell you the basis on which we process your data. We will process your -personal data on the following basis:
Legitimate interests
The law allows us to process your data if it is in our legitimate interests to do so, but only so long as it does not disproportionately affect your privacy rights, cause you any harm or is overly intrusive. The law also says we must let you know what we consider our legitimate interests to be. Our legitimate interests in this case are:
Ensuring that our advocacy work on behalf of the social care sector, its employees, and its organisations is relevant, timely, and insightful.
Ensuring we understand the views and perspectives of organisations in social care and adjacent sectors.
Sharing your information
We do not trade personal data for commercial purposes and will only disclose it if required by law.
We share some information with our data processors, which are organisations that carry out a service on our behalf, such as Survey Monkey, which we use to collect survey responses.
We carry out comprehensive checks on companies before we work with them. We have information sharing protocols in place that are clear about our requirements, especially regarding how they look after the personal data they collect or have access to.
Your privacy rights
As an individual whose personal data is processed by Daughters of Charity Services, you have the following rights:
Right to be Informed: You have the right to be informed about how we are using your data. If you think we are doing something with your information that we have not told you about in this Privacy Notice, you can object to this.
The Right of Access: You can request access to a copy of the personal data that we hold about you.
The Right to Rectification: If you think that the personal data we hold about you is inaccurate or incomplete, you have a right to request that it be rectified.
The Right to Erasure: You can ask us to delete your personal data where it is no longer necessary for us to use it, where you have withdrawn consent (if we process based on consent), or where we have no lawful basis for keeping it.
The Right to Restrict Processing: You can ask us to restrict the personal data we use about you where you have asked for it to be erased or where you have objected to our use of it.
Right to Data Portability: You can ask us to provide you, or a third party (if possible), with some of the personal data we hold about you in a structured, commonly used, electronic form, so that it can be easily transferred.
Right to Object: You can object to the processing of your personal data. You should note that this right does not apply in all circumstances, for example, where we are processing information because it is necessary in the performance of contract, we will not be able to stop processing this information.
To exercise your rights, please contact Dakota Langhals at Dakota.Langhals@dcsvpservices.org.